What is your refund policy on the courses?
You have 10 calendar days to request a full refund. Include your name, purchase date, and reason for the refund request to firstname.lastname@example.org. A team member will follow up with you within 10 business days.
What is your refund policy on the Net Worth Tool?
Since this is a downloadable tool, we do not offer refunds on this purchase.
Do I need any software(s) to use your courses?
You are not required to purchase any software to use Money Guy courses, but you may need to download Adobe Acrobat Reader to view, fill, and print PDF files; additionally, the latest version of Microsoft Excel is required for tools to look and function properly. You may use the free, online version of Microsoft Excel or the paid desktop or mobile application to use Money Guy tools.
Can I apply a current discount to a previous purchase?
Unfortunately, we cannot retroactively apply a discount to a previous purchase. If you would like to request a refund, you can email email@example.com and a team member will follow up with you within 14 business days.
My employer offers a training reimbursement credit. Can I get an official receipt for the course?
Yes, we would be happy to provide you with an email receipt. To request a receipt, email firstname.lastname@example.org. A team member will follow up with you within 14 business days.
Do you ship outside the United States?
No, we do not currently ship outside of the continental United States. If we are running a giveaway or promotion for the course involving a physical product (i.e. a tumbler), these shipping restrictions do apply.
If you have any questions about your purchase, contact us at email@example.com.